Privacy Policy


This Privacy Policy (“Policy”) describes how Rainbow Bridge (“we”, “our”, or “us”) collects, uses, shares, and stores the personal information of Clients in relation to our website: (the “Site”, “Webpage”). This Policy applies to the Site, applications, products, and services (collectively, “Services”) on or in which it is posted, linked, or referenced.

Rainbow Bridge only collects the information which is necessary and will not share your personal information with any third parties unless it is necessary. 

Before using our Services, Rainbow Bridge recommends reading this Policy carefully and completely. If the client has any questions, we advise to contact us immediately via our email:

If the Client does not agree with this Privacy Policy, then the Client should refrain from using Rainbow Bridge Services.

We reserve the right to amend or update this Policy at any time. Whenever these changes are made, an updated complete version and/or consolidated version of the Policy will be uploaded to the Website with the date of commencement.

1. Definitions

1.1. Client (User) – an individual over 18 years old who can be identified, directly or indirectly, in particular by reference to – an identifier such as a name, an identification number, location information or an online identifier, or any relevant factors of the individual, which have been opened the to Rainbow Bridge Webpage;

1.2. Privacy Policy – means the terms which set out how we will deal with confidential and personal information received from you via the Website;

1.3. Personal Data – any data that can be linked or identified, directly or indirectly, with the Client.

1.4. Services – means any kind of applications, products, and services that can be provided to the Client on the Site;

1.5. Third party – a legal entity or a physical person, service provider, public body, agency, or authority other than the Client or Rainbow Bridge legally entitled to operate with Personal Data;

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2. Personal Data collected by Rainbow Bridge

In order to provide the Client with Services, Rainbow Bridge collects various types of the Client’s Personal Data provided voluntarily by the Client, gathered as a result of specific verifications performed by third parties, automatically collected by cookies or other tracking technologies. 

If you go to our Site and/or use our Services, we may collect and process the following Personal Data about you:

2.1. Usage Information

When you use our Service or visit our Website, we automatically gather the same basic information that most services do, subject to your consent when necessary. This includes information about how you use the Service, such as the pages you visit, your IP address and session information, as well as the date and time of each request. This is information that we gather from all visitors to the Website, regardless of whether they use our Services or not. 

2.2. Device information

We may collect certain information about your device, such as its browser, language preference, operating system and application version, device type and ID, and device model and manufacturer.

2.3. Service Information

While the Client is using the Services, Rainbow Bridge collects the following information:

  • The Client’s conduct on our Website, while using the Services (e.g. clicks, visited sections). This information is processed in order to ensure the improvements of the functionality of the Website.

  • Contact information, in case the Client contacts Rainbow Bridge, Rainbow Bridge will keep a record of that correspondence.

  • History of transactions (date, information of the payer and payee, amount of the transaction) is processed in order to ensure the functionality of the Website and to provide further updates and improvements, and ensure compliance with legal and regulatory requirements.

  • Technical information, such as your Ethereum, NEAR, AURORA wallet addresses, application programming interface (API)-key, and network information regarding transactions.

  • Business information that includes transaction records, analytics data, and other metrics, as well as other types of information created, used or generated, as the Client interacts with our Services.

2.4. Cookies

Rainbow Bridge uses cookies. Please see information on cookies used by Rainbow Bridge in the Cookies Policy available on the Website.

3. Legal grounds for collecting Personal Data

We are required to warn you about the legal basis on which we treat User Personal Information if the processing of your Personal Data is subject to certain international regulations.We shall treat your User Personal Information legitimately, fairly, and transparently. We only gather and process information about you when we have a legal basis to do so.

These legal ground depend on the services you use and how you use them, meaning we collect and use your information only where:

3.1. It is required for the performance of a contract to which you are a party or to take steps at your request prior to entering into such a contract (for example, when we provide Services you have requested from us).

3.2. It serves a legitimate interest (that is not outweighed by your data protection interests), such as research and development, marketing and promotion of our services, and protection of our legal rights and interests.

3.3. You give us permission to collect and use your Personal Data for a specific reason.

3.4. Rainbow Bridge needs to process your Personal Data to comply with a legal obligation.

4. The purpose of collecting your Personal Data

Rainbow Bridge uses and collects your Personal Data for the following purposes:

4.1. Encouraging legitimate interests

Generally, the remainder of the processing of Client Personal Information we perform is necessary for the purposes of our legitimate interest, for example, for legal compliance purposes, security purposes, to comply with our legal obligations and resolve any disputes that we may have, or to maintain ongoing confidentiality, integrity, availability, and resilience of Rainbow Bridge’s Website, and Services. 

4.2. Client assistance

Rainbow Bridge uses and collects Personal Data to communicate with Clients in order to provide customer service, inform Clients of news and changes, and provide Clients with security notices or information.

4.3. Website Development

In order to optimize your user experience, we may use your Personal Data to operate, maintain, and improve our Services and Website.

5. Disclosure of personal information to third parties 

We use third-party services to provide the Services to Clients and meet legal and regulatory requirements relevant to Rainbow Bridge, and such third party services use Personal Data in delivering their services to Rainbow Bridge or in complying with regulatory requirements.

5.1. Rainbow Bridge may share the information collected about the Client with service providers in order to properly and securely retain the Clients' Personal Data.

5.2. Personal Data can be shared with service providers to help us analyze how people use Services in order to improve Rainbow Bridge functionality.

5.3. Rainbow Bridge may transfer Personal Data to auditors, accountants, and lawyers: in order to complete financial, technical, and legal audits and requirements.

5.4. Rainbow Bridge may be required to share Personal Data with the supervisory authorities, law enforcement agencies, or government officials. We will only do this if we are required to do so by law or a formal request, if it is necessary to prevent physical injury or financial loss, or if we are required to report illegal activity.

We may share the Client's Personal Data with third parties only if the Client expressly authorizes us to do so.

6. Securing your Personal Data

6.1. Rainbow Bridge uses physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and modification of the Client's Personal data. Rainbow Bridge provides security such as firewalls and data encryption, as well as physical access controls to its servers. Certain Personal Data may be kept with service providers in order to better secure the Client's Personal data and guarantee that it is used for the reasons specified by this Privacy Policy. All of our safeguards are designed to be in accordance with existing laws and regulations.

6.2. We maintain personal information to comply with relevant legislation, prevent fraud, resolve disputes, troubleshoot problems, cooperate with any investigation and other legal actions. We consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of this information, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements when determining the appropriate retention period for personal information.

7. Rights of the Clients

7.1. Right to withdraw permission

Clients have the right to withdraw their permission if they have consented to the processing of their Personal Data. Please keep in mind that even if you choose to withdraw your consent, we may be allowed to continue processing your Personal Data to the extent required or permitted by law.

7.2. Object to processing of their data. 

Clients have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Clients may object to such processing by providing a ground related to their particular situation to justify the objection.

7.3. Gain access to their data. 

Clients have the opportunity to learn whether the Personal Data is processed, to receive disclosure about specific aspects of the processing, and to seek a copy of the data being processed.

7.4. Verify and seek rectification. 

Clients have the right to verify the accuracy of their data and ask for it to be updated or corrected.

7.5. Have their Personal Data deleted or otherwise removed.
Clients have the right, under certain circumstances, to obtain the erasure of their data, unless the processing is justified by our legitimate interests, necessary to fulfill a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims.

7.6. Make a formal complaint.

Clients have the right to file a complaint with their competent data protection authority (depending on their residence and the applicable data protection legislation).

8. Personal Data retention

8.1. In order to not store the Client’s information for longer than it is strictly necessary, Rainbow Bridge will not keep any of the Client’s Personal data for more than 8(eight) years after the termination of the business relationship.

9. Cross-border Personal Data processing

9.1. Information that Rainbow Bridge collects may be stored and processed in and transferred between any of the countries in which Rainbow Bridge operates to enable the use of the information in accordance with this privacy policy.

9.2. The Client agrees to such cross-border transfers of personal information.

10. Minors

10.1. Our Websites and Services are not intended to appeal to persons under 18 years old. Rainbow Bridge will take appropriate steps to delete any unauthorized private information of a child that has been collected if it is discovered that such has been inadvertently collected. 

10.2. All Clients must be at least 18 years of age to be provided with Services. 

11. Third-party intervention

11.1. Client is aware of links contained on the Website which belong to third parties and not to Rainbow Bridge.  

11.2. We are not responsible or liable for third party policies and terms of processing your data.

Cookie Policy

This Cookie Policy (“Policy”) describes how Rainbow Bridge (“we”, “our”, or “us”) collects, uses, shares, and stores the Cookies in relation to our website: (the “Site”, “Webpage”). This Policy applies to the Site, applications, products, and services (collectively, “Services”) on or in which it is posted, linked, or referenced.

We understand that your privacy is important to you and are committed to being transparent about the technologies we use. In the spirit of transparency, this Cookie Policy provides detailed information about how and when we use Cookies on our Webpage.

1. Definitions

1.1. User – an individual who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location information or an online identifier, or any relevant factors of the individual, which have been opened the to Rainbow Bridge Webpage.

1.2. Personal Data – any data that can be linked or identified, directly or indirectly, with the User.

1.3. Services – means any kind of applications, products, and services that can be provided to the User on the Site;

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2. What are Cookies?

2.1. Cookies are small data files saved to a User’s computer or another device that allow an analysis of the User's behavior on a website. Personal data collected include session ID, which represents usage behavior on the Webpage (e.g., the time spent on the Webpage, selected UI color scheme, etc.).

3. Types of Cookies

Rainbow Bridge uses and collects 3 main types of Cookies:

3.1. Functional Cookies

Functionality cookies allow Rainbow Bridge to remember the individual site preferences and choices our users make on the site including region and language. This allows us to provide personalized features to our Users.

3.2. Analytics Cookies

Analytics Cookies allow Rainbow Bridge to analyze Users navigate and interact with a Webpage. These Cookies enable us to improve the content of the Websites.

3.3. Strict Cookies

Strict Cookies enable you to use Webpage properly, gain access to our Services, and use essential features like secure areas. By using technical cookies, we can ensure the functionality of the Websites and customize them to Users’ needs. Without these cookies, we cannot provide the requested Services. 

4. Why do we collect and use Cookies?

Rainbow Bridge collects and uses Cookies for a variety of purposes, including but not limited to:

4.1. Enhance your usage, navigation, and browsing experience on our Webpage.

4.2. Personalize the Webpage and Services for your use.

4.3. Enable your access to and use of the Webpage and Services.

4.4. Administer our Webpage and Services.

5. Disabling Cookies

5.1. You can decline to accept Cookies by changing the settings on your browser. Most browsers allow you to delete Cookies, prevent them from being installed, or provide a warning before installing a cookie. The relevant browser instructions might provide you with additional information on this issue. Please keep in mind that this may have an impact on your experience with our Webpage.

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